Tuesday, February 26, 2013 12:00 pm – 1:00 pm EST This discussion is archived.

Michelle Greer answers questions about reimbursement and coverage issues with public and private insurers and the treatment you need for your disease. Michelle Greer is the vice president of sales for NuFACTOR and has been working with patients receiving IVIG for more than ten years.

Michelle Greer is the vice president of sales for NuFACTOR and has been working with patients receiving IVIG for more than ten years. She is also knowledgeable about issues with access to other myositis medications through public and private programs and insurers. Michelle provided counseling for individual myositis patients at the 2012 Annual Conference and serves as TMA’s resource for access to care issues. We welcome Michelle to TMA’s live discussion.

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TMA:

Michelle Greer:

Thank you for having me!

  • How should I approach an insurance appeal?

    Participant:

    I have been prescribed the Lidoderm 5% patch to relieve pain. The patche’s cost $10 each. Samples provided me with the first relief in years, and resulted in a full night’s sleep. Many with IBM experience pain similar to mine. Humana, my Part D insurer, denied coverage, since it is an off label use. The first appeal was also denied. How should I approach this in the next appeal? Your advice will be appreciated.

    Michelle Greer:

    Your MD can either write a letter or request a peer-to-peer review of your case with a medical director from your insurer to plead your case. What should be discussed is your functionality and pain level before and with the patches, as well as all of the other treatments that have been tried and do not work. Off label does not always mean an automatic denial. If there are any studies done for people with myositis and use of Lidoderm patches it should be referenced.

  • Insurance Roadblock

    Participant:

    Hello–I’ve been stuck at a roadblock for almost two years now, with my Johns Hopkins doctor recommending a genetic test (VCP gene) in order to make a final diagnosis and determine which form of hIBM I have. However, I can’t get my insurance (govt – Tricare) to pay for it. I’m trying to work directly with the genetic lab. (UC-Irvine) Do you have any recommendations to make this happen?

    Michelle Greer:

    There are other commercial labs, such as Athena Diagnostics and NextGxDx that may be able to assist.

  • Medicare and IVIG

    Participant:

    Will Medicare cover the high cost of treatments such as IVIG?

    Michelle Greer:

    Yes, however, it depends on the site of care and the part of Medicare you have. For oral medications, they will likely be covered under Part D, which is a prescription drug benefit. For IVIG, if in the hospital or MD office it would be covered under Part B. At home, it would be covered under Part D. There will still be copays for Part D and unless you have a secondary or Medicare supplement, you would be responsible for 20% if covered by Part B. That’s the short answer! If you have specific questions about specific medications and want more info, contact me through TMA.

  • Does NuFactor receive any government grants for research?

    Participant:

    Does NuFactor receive any government grants for research?

    Michelle Greer:

    Not at this time.

  • What does it mean when an insurance company says a medication has to be "pre-authorized"?

    Participant:

    I am on a prednisone and methotrexate regimen. My insurance makes me pay for the drugs full price without accepting the co-pay, then delays again by saying the medication has to be pre-authorized. What do they mean by pre-authorized? I have been on this methotrexate for a long time.

    Michelle Greer:

    This one is tough to answer without knowing your insurance. When an insurance requires pre-authorization, it means your physician must submit information showing the need for that medication. At this point, I would direct you to your MD office to the person there that assists with this.

  • Insurance Denied IVIG

    Participant:

    Humana denied my request for IVIG. I have to prove to them that I had a biopsy. I did this last year when I got approved for Acthar. Do I have to have another biopsy?

    Michelle Greer:

    Humana should accept the biopsy you had that was used to diagnose myositis. Below is taken directly from Humana’s IVIG medical policy as to what they require for both poly and dermatomyositis in order to cover IVIG. They will not cover IVIG for IBM.  “Member is diagnosed with biopsy-proven polymyositis and has failed treatment with corticosteroids and azathioprine or methotrexate.”

  • Should I be seeing a specialist?

    Participant:

    Is there a specialist I should be seeing to prescribe IVIG treatment? Not presently seeing any doctor for IBM.

    Michelle Greer:

    I highly recommend not only seeing a physician to manage your IBM, but one that specializes in treatment of inflammatory muscle diseases. TMA can recommend such physicians in your area. IVIG is not typically used to treat IBM. Some physicians will try it if you have problems swallowing.

  • Switching Insurance

    Participant:

    At the present time I am having IVIG gammagard once a month, which is helpful to me and has been for about 3 years. I have IBM, if I change my insurance company, do I have to risk not having the new company pay for the IVIG even if they accept pre-existing conditions?

    Michelle Greer:

    Yes you do, especially because you have IBM. This form of myositis has been studied and shown not to be effective in treating IBM. There is some information about it helping dysphagia (difficulty swallowing) in IBM. But in general, IBM is typically on the list of excluded diagnoses for which IVIG would be approved.

  • Is IVIG covered?

    Participant:

    Is IVIG covered by insurers?

    Michelle Greer:

    Yes. Each insurer has a medical policy that outlines how IVIG is covered. You can usually obtain this through the insurer’s website.

  • Is IBM considered a disability?

    Participant:

    Is IBM considered a disability by the Social Security Administration?

    Michelle Greer:

    I am hoping this link will assist you. I am not sure if IBM is on the list or not. Contacting the TMA directly might answer your question as well.  http://www.ssa.gov/compassionateallowances/  (Note:  also look at http://www.ssa.gov/disability/professionals/bluebook/14.00-Immune-Adult.htm)

  • Higher co-pay for specialty drugs?

    Participant:

    I have heard that some insurers are using specialty tiers — charging a higher co-pay and co-insurance for some “specialty drugs”. What does that mean and will this affect those with myositis?

    Michelle Greer:

    This means certain medications are put into categories of coverage where different copays apply. If you are concerned about the medications you currently are on for myositis, you should contact your insurance or have your pharmacy contact your insurance to give you detailed information of coverage. Any product or service covered by your insurance will be described by an Explanation of Benefits your insurance company is required to send to you. If you aren’t receiving this or don’t understand it when you receive it, you should call your insurance to have someone walk you through it.

  • IVIG Allergy

    Participant:

    If you are allergic to IVIG what types of symptoms would you have?

    Michelle Greer:

    Let me answer this a few ways. If you had a true allergic reaction to IVIG, the symptoms could be mild to severe. “Mild” would be a rash and “severe” could be difficulty breathing, swelling in your throat and (worst case) cardiac arrest. However, you can have reactions to IVIG and not be allergic. It is also possible to have reactions to IVIG which can be managed so that IVIG is tolerated. This can be done through pre-medications, proper rate of infusion, appropriate brand selection, and adequate hydration while on the infusion as examples. So to summarize, a reaction to IVIG does not mean you are allergic and a reaction to IVIG does not mean you cannot tolerate it. If you are having a reaction your should discuss it with both your infusion nurse and your physician.

  • In-Home IVIG Infusions

    Participant:

    I am presently getting IVIG at the hospital. It’s a long process and I would be more comfortable at home, and I am unable to drive. Is it possible for my insurance to cover infusions in my home?

    Michelle Greer:

    It depends on your insurance but yes, most likely you should be able to receive this at home. The best place to start is by asking your doctor if you can get this at home and to make the referral on your behalf. If you would like additional assistance with this please contact me through TMA.

  • IVIG Question

    Participant:

    I have IBM, and there is little to back up my use of IVIG. However, my biggest threat right now is my swallowing problem. While I was on IVIG, it improved greatly. Is there any way I can use this improvement as reason to continue?

    Michelle Greer:

    There are two studies that talk about use of IVIG in IBM to improve swallowing. Given that and the fact that you did have a positive response to IVIG, your physician can try to make a case for this with your insurance. The best way to go about this is to have your MD request a peer-to-peer review of your case with a medical director from your insurance. He should cite the studies and describe your swallowing before and after IVIG. If you received your IVIG at home, the home infusion company should assist with this. If you received this in the hospital someone in your doctor’s office familiar with reimbursement could help. If you would like me to assist as well please contact me through TMA.

  • Trouble getting IVIG

    Participant:

    My doctor and I have been trying for years to get IVIG for me, which he believes would help. My insurer has failed to respond for months at a time, and seems to be avoiding the issue by just dragging it out. I believe working with a lawyer would be helpful. Do the IVIG manufacturers ever provide legal help?

    Michelle Greer:

    This is hard to answer without knowing more info. It really depends on your insurance and the type of myositis you have. Each insurer has a medical policy which outlines how they will pay for IVIG. If you would like me to assist you with this, please contact me through TMA. I don’t think a lawyer would be of help at this point.

  • Unemployment Question

    Participant:

    I am about to be laid off because of a company-wide downsizing. Would unemployment benefits include health insurance?

    Michelle Greer:

    No they would not. You should see what your severance package from being laid off includes as some companies would offer continued benefits for a short time. Minimally they need to offer COBRA, where you can continue your coverage but you pay the premiums. Upon termination your employer must present you with information about COBRA.

  • If I were to qualify for disability, would I get reduced premiums for health insurance?

    Participant:

    It is very painful to work because of my condition, but I do continue as my company pays my insurance premiums. If I were to qualify for disability, would I get reduced premiums for health insurance.

    Michelle Greer:

    Unfortunately, no. However, at some point after being on continuous disability, you would become eligible for Medicare.

  • How can I find out what studies might be open for me to join?

    Participant:

    I am not responding very well to my present treatment, and would like to see how I might respond to other drugs/treatment. How can I find out what studies might be open for me to join?

    Michelle Greer:

    You should discuss this with your physician for sure. You can also find out about current studies for myositis on TMA’s website, www.myositis.org.  (Note:  Find link at www.myositis.org or go directly to trials recruiting patients at www.clinicaltrails.gov )

  • How can I find out if I am eligible for any of the medical assistance programs offered by pharmaceutical companies?

    Participant:

    I have only basic hospitalization that doesn’t pay for my medications. I think I would qualify as medically indigent because of my very high bills for drugs. How can I find out if I am eligible for any of the medical assistance programs offered by pharmaceutical companies?

    Michelle Greer:

    You would go to that pharmaceutical company’s website and look for that info, or you could ask the pharmacist from the pharmacy where you obtain the medication. If you think you qualify as medically indigent you could also see if you qualify for your state’s Medicaid program, which would then likely cover your medications.

TMA:

This concludes today's live discussion. We'd like to extend a special thank you to our host for taking the time to answer your questions, as well as all of our participants.

Michelle Greer:

Thanks again for having me. I hope it was helpful!